Handy
Links
US
State Department
(Passport Information)
travel.state.gov
Transporation
Saftey Administration (TSA)
www.TSA.gov
Hostelling International
www.hihostels.com
AIG Travel Guard Insurance
www.travelguard.com
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CETA Tours strives to prepare teachers, parents and students
for international travel as well as possible. The more prepared
teachers, students and parents are for travel, the more smoothly the
tour will go. It is important for parents to begin thinking about their
child's tour months before the departure date.
Your child's teacher will hold several informational meetings, which
you should plan on attending. These meetings are held to inform you and
your child about what to expect while traveling, as well as provide
important information about future meetings and deadlines. If you are
unable to attend a meeting, let your child's teacher know and request
information about what topics were discussed and if there are any
upcoming deadlines.
While each teacher has his or her own way and order of presenting the
information below, please use the links below to answer some of the
most commonly asked questions. If your question is not answered
on this website or by the materials you have received thus far, please
contact CETA Tours
and we would be happy to assist you.
- Payments
&
Cancellation
- How will I know when the
next payment is due?
- Where do I mail the
payment?
- How will I know that CETA received my payment?
- How do I cancel my child from a CETA Tour?
- Tour
Preparation
- What information will I receive about my child's
tour?
- How can I contact my child while on tour?
- Does my child need a passport to travel?
- What if my child is not a United States citizen?
- What forms are required for participation?
- How do I know if my child's health insurance will
provide international coverage?
- How do I purchase temporary medical insurance for
the duration of the trip?
- Family Stay
- How will I know where my child is staying during
the family stay?
- What if there is a problem with the host family?
- What gifts should my child bring to the host
family?
- Luggage
& Packing
- How large can the checked suitcase be?
- What is the best carry-on bag?
- What should I make sure my child packs?
- What should I discourage my child from packing?
- Money
- How much spending money should we budget?
- What advice do you have for keeping spending in
check?
Payments
Unless your child's teacher instructs otherwise, all
payments and
questions about payments should be directed to CETA Tours. This
allows your child's teacher to focus on teaching and not on
bookkeeping. Our office is open Monday - Friday, 8:30 AM - 5:00
PM (Central) and will gladly answer any questions you have about your
child's account balance. We can be reached at 1-800-501-0397.
How will I know when the
next payment is due?
You will receive an invoice from CETA Tours approximately 3 weeks prior
to the due date. All payment due dates are listed in the “Terms &
Conditions” section of the tour brochure. Our regular payment schedule
is:
Final payment for all 2008 summer tours is due March 28, 2008
Spring 2009
Groups (departing Feburary - April 2009)
$1,000
due October 15, 2008
Balance
due January 15, 2009
Summer 2009
Groups (departing May - August 2009)
$1,000 due January 15, 2009
Balance due March 16, 2009
Where
do I mail the
payment?
The initial deposit should be given to your child's teacher. All other
payments should be mailed to:
CETA Tours
1421 Broadway Street North
Suite 108
Menomonie, WI 54751
What
forms of payment are
accepted?
CETA accepts personal checks, cashiers checks and money orders.
All checks and money orders must be made payable to “CETA Tours” and
reference your child's name and tour code. We do not accept credit
cards.
How
will I know that you
received my payment?
Please check with your financial institution to see if your check has
cleared. CETA does not issue receipts for payments made. Due to
the high volume of payments we receive, please allow 5-10 business days
for your payment to be processed.
How do
I cancel my child
from a CETA Tour?
Cancellations must be made in writing, either via mail, fax or email
directly to CETA Tours. Please state your child's name, tour code and
reason for canceling. Refunds (if applicable), minus the applicable
cancellation
penalty and any fundraising money, will be sent to the billing address
listed on your child's application. Please allow 15 business days for
refund checks to be issued. For more information about our cancellation
policy, please visit our FAQ section of the website.
Tour Preparation
What information will I
receive about my
child's tour?
With the invoice for the second payment, you will receive a parent
handbook, which provides extensive information about how to prepare for
your child's upcoming tour with CETA. In the handbook, there is a
checklist of documents you should receive prior to departure from your
child's teacher.
How
can I contact my child
while on tour?
You will be provided with an accommodations list prior to departure,
which will list contact information for each night's accommodations,
including phone and fax numbers. We strongly discourage mailing letters
or packages to hotels, as there is no guarantee that the mail will
arrive during the group's stay.
If you need to contact your child while
on tour, a fax is usually the best way of reaching them, as each day
has several activities planned. While some hotels charge a nominal fee
for receiving a fax, it is still cheaper than a phone call. Your
child's teacher or tour leader will check for messages at each hotel
and will forward any correspondence to your child. We recommend to
students (and parents) to plan on calling home no more than 2-3 times
on a 2 week long tour. Experience has taught us that students who call
home often while on tour become homesick much faster than students who
call only once a week.
Does
my child need a
passport to travel?
Yes. All participants on CETA’s tours are required to have a passport
valid for a minimum 6 months after the return date of the tour. Apply
for your passport early, check for errors when you receive it and
submit a photocopy of the picture page to your child's teacher by the
final payment
deadline.
What
if my child is not a
United States citizen?
If your child is not a US citizen, it is your responsibility to secure
any required entry/travel visas for your child. Contact the embassy of
each country to be visited on tour and ask about their entry
requirements for citizens of your country. CETA will gladly provide any
documentation needed for the visa application, but we are not able to
contact foreign embassies on your child's behalf. Please allow extra
time for visa processing.
Those who are legal residents of the United States, but not US
citizens, must carry proof that they are legal residents of the United
States with them on tour (green card, etc.). Failure to do so may delay
reentry into the United States.
What
forms are required
for participation?
Your child's teacher will have an informational meeting in the fall,
where the teacher will distribute several forms that need to be
completed and returned to the teacher by the deadline given.
Medical
Release Form
This form provides CETA and the tour leader with information about any
medical conditions that may affect your child while on tour.
Additionally, your child may also request a special meal (vegetarian,
kosher, etc.) for the entire tour.
Participant Rules
Form
Your child's teacher will review the rules and expectations of students
while on tour. Consequences should also be discussed so that you and
your child are aware of the discipline policy while on tour.
Passport Copy
While not truly a form, each participant must submit a copy of his/her
passport to the organizing teacher by the final payment deadline.
Family Stay
Questionnaire (if applicable)
If your child is participating in a family stay organized by CETA,
he/she must fill out the family stay questionnaire and write a personal
letter of introduction to a potential host family.
How do I know if my child's
health insurance will provide international coverage?
You should contact your child's health insurance company 2-3 months
prior to departure to determine coverage while abroad. Not all
insurance plans offer international coverage. It is the student and
his/her parents' responsibility to determine if the student will have
adequate health insurance coverage whiel traveling with CETA Tours. Ask
for detailed informaiton about submitting a claim for treatment
abroad and if your standard co-payments apply. Each participant
is required to have health insurance coverage for the duration of the
tour.
How do I purchase temporary medical insurance for the
duration of the trip?
CETA Tours offers low-cost temporary health insurance coverage through
AIG Travel Guard. Call Carrie at 1-800-501-0397 for more details
or to purchase.
Family Stay
How
will I know where my child is staying during the family stay?
If CETA is arranging the family stay for your child, you can
expect to receive your child's host family information 4-6 weeks prior
to departure. If your child's teacher is arranging the family stay,
please ask him/her when that information will be available.
What
if there is a problem with the host family?
Students participating on CETA-arranged family stays receive a list of
host family assignments for their entire group, as well as contact
information for their teacher during the family stay. Your child's
teacher is only a phone call away if your child needs him/her. During
the family stay, most teachers will see their students either at school
or during a planned activity.
What
gifts should my child bring to the host family?
The most well received items are gifts that help your child explain
his/her town, state or country. A host brother may like a T-shirt from
your school. A “coffee table” book of pictures may be suitable for the
host parents. Gifts don't have to be large or expensive, just
thoughtful and meaningful. Students who enjoy cooking may want to bring
pouches of chocolate chip cookie mix. Baking cookies is a good way to
bond with the host mother and/or host siblings, as well as
introduce them to an American favorite.
Luggage & Packing
How
large can the checked suitcase be?
Since your child will be handling his/her suitcase virtually every day,
we recommend that suitcases or duffel bags be no taller/longer
than 26 inches and weigh no more than 50 lbs. Each airline has specific
luggage requirements for both checked and carry-on luggage. You will
receive a copy of these requirements with the flight schedule
approximately 2-3 months prior to departure.
What
is the best carry-on bag?
The best carry-on bag is a small backpack or messenger bag. Due to
space constraints on the bus, the rolling suitcases often used as
carry-on bags are not permitted on tours operated by CETA. The TSA
website has a comprehensive and up to date list of what items are
permitted in carry-on luggage.
What
should I make sure my child packs?
In the fall, you will receive a “Travel Tips” brochure, as well
as a “Parent Handbook,” both of which have a list of items that should
be packed. The following items will help make for a more enjoyable
tour:
- Washcloth
(they are not provided at foreign hotels) & towel (if staying at
youth hostels)
- Appropriate
shoes for walking
- Passport
pouch (provided by CETA)
- Comfortable,
modest clothing that wears and washes well
- All
prescription medications in the original containers
What
should I discourage my child from packing?
Bear in mind that the tour your child is about to take is busy and the
group will be moving to a new city about every other day. Any items
that your child would be devastated to lose should be left at home.
This includes jewelry, expensive watches or clothes, irreplaceable
items, etc. Clothes that are suggestive, overly patriotic or tattered
should be skipped for clothing that is trendy, but does not draw overt
attention. Proper attire (covered shoulders) is required at some
churches visited while on tour. Therefore, CETA strongly discourages
spaghetti strap or strapless tops.
Unless it is needed for a documented medical reason or is a host family
gift, all food (candy bars, chips, soda, etc.) should be left at home.
In addition to adding weight to your luggage, food also attracts ants
and other insects. Once these hitchhikers get into one suitcase, it
is very easy for them to make their way through other suitcases in the
luggage compartment of the bus.
Money
How
much spending money should we budget?
Most students should budget $20 - $25 per day of touring to cover
basic expenses of lunches, snacks and beverages. For days when lunch
is included in the tour price, students typically spend $5 - $15 a day
on snacks and beverages. Souvenirs add up to another $50 - $200,
depending on personal preferences and spending habits.
What
advice do you have for keeping spending in check?
Budgeting is an important life skill that can be difficult to master
using American money. When confronted with foreign
currency and exciting new choices, even the most budget conscious
student may stray from an established budget. In the weeks leading up
to departure, familiarize yourself with the denominations of the
foreign currency and track the exchange rate. Be sure to explain to
your child how much has been budgeted for spending money. It is
advisable to make a few simple calculations to show how much $20 will
equal in foreign currency. Your child will have to think in terms of
the foreign currency, so knowing that the daily budget is €15 in
France or ¢100 Costa Rica will make budgeting on tour much
easier.
Traveling as part of a Group
While each day will be unique, there are some general
conditions that
will exist throughout the entire tour. It will take most people a day
or two to adjust to traveling as part of a large group. It is important
that tour participants try to be as flexible as possible.
Herd Mentality –
Group travel is not the same as your typical family vacation.
Everything will take longer than what your child may be used to.
Checking into a hotel, eating meals, stopping along the highway
and visiting museums will all take longer and therefore
require patience. Meals, including breakfast, will be eaten together
and everyone will be
served the same meal. Students should be prepared to split off into
smaller groups during free time, but they will never be alone.
Head Counts –
Participants should expect frequent head counts and may be assigned to
a chaperone for the purpose of head counts. Passport checks will also
happen on a regular basis. These are done for the safety of the entire
group. While it may seem tedious to be counted 3-4 times daily, it's
much better than being separated from the rest of the tour group!
Free Time –
Virtually every day has at least some scheduled free time, typically
over the lunch hour. During the free time, your child will be expected
to conduct any personal business such as going to the bank or ATM,
going to the post office, etc. in addition to eating lunch and/or
shopping. During free time, all participant rules apply, most
especially the rule about staying in groups of at least 3 in larger
cities. Your child's teacher may ask students to stay in larger
groups.
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Plaza
España,
Madrid, Spain
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